Earth Skater Money Back Guarantee Policy
At Earth Skater, the service and satisfaction of our client’s is priority number one from setup to your growth and expansion.
All of our web hosting plans carry a 30-day money back guarantee
If you are not completely satisfied with our services within the first 30 days of activating your account, simply submit your cancellation request for the 30-day money back guarantee along with your reason for cancellation.
The cancellation request must be made via telephone via our toll free number above. You will then be given a full refund for any hosting fees incurred. Refund only applies to hosting fees and does not include any additional services provisioned by the customer including but not limited to domain name registration fees, disk space over usage fees and additional bandwidth charges.
Cancellations at any other time are subject to the minimum contract term agreed to, ending at the anniversary date for your subscription.
Please note, if service is terminated past the initial 30-day period, regardless of the length of contract, Earth Skater will not refund the remaining fees.
Any customer whose account has been suspended or terminated due to the breach of any part of the Earth Skater Terms & Conditions including but not limited to the Payment of Fees and the Violation of the Acceptable Use policy automatically forfeits eligibility for the Earth Skater 30-Day Money Back Guarantee.
Any customer who has received a refund in the past, or has been a customer within the past 90 days, is not eligible for the Earth Skater Money Back Guarantee.