Earth Skater Support
Help is here whenever you need it
Website Owner's Manual
Learn about all of the features of your Earth Skater business website, online store, blog, and more.
Changing Your Password
- Log in to your online store administration.
- After you login, click on Members, and then click on View Admin Accounts
- Click on the Admin Account link on the page to edit the admin account username/password.
- Enter your new username (can be your email address or any other username)
- Enter your new password
- Click Save Changes to finish.
Update DNS Information
- Login to GoDaddy / your domain provider.
- Click on domain you want to update.
- Click Settings, Domain Settings, or Manage DNS for the domain.
- Under Nameservers click Change or Edit DNS.
(GoDaddy: Under Choose your new nameserver type, select Custom) - Enter DNS Server 1: DNS1.EARTHSKATER.COM
Enter DNS Server 2: DNS2.EARTHSKATER.COM - Allow a few minutes to 24 hours to update.
Update Billing Information
- Login to your Web hosting control panel account to update your billing information.
- You may also update your billing information securely using: https://www.earthskater.com/pay
- Enter your billing information and click to continue.
- Allow a few minutes to 24 hours for changes to save.
Online Store Support
- Add products and categories
- Upload slideshow images
- Add product options like Color and Size
- Add content pages to your online store
- Add or modify coupon codes
- Update products information and pricing in bulk
- Copy and paste HTML embed code from YouTube, etc
- Frequently Asked Questions
- Sample online store terms and policies
Shipping Support
Payment Support
Email Support
Support Request
Please contact us and provide as much detail as possible using this form and a support representative will contact you ASAP.